Delete Account and Associated Data
Last updated: 27 April 2026
Operator
Bene Traian Claudiu operating as BetMind AI
Registered address: Strada Faurilor 61, Arad, Romania
Contact: [email protected] | +40741782995
Support hours: Monday-Friday, 10:00-18:00
Quick Action
Start your deletion request
Use the button below to send a deletion request from the email address linked to your account. This page is available both on the website and from inside the app.
1. How to request deletion
To request deletion of your BetMind AI account, email [email protected] from the email address linked to your account and use the subject line Delete my account.
2. Information to include
Please include your account email address and, if available, your username so we can locate the correct account. We may ask for limited verification details before processing the request.
3. Data deleted
When your deletion request is completed, we delete or anonymize the account data that is no longer required for legal, security, fraud-prevention, or billing obligations. This typically includes your login profile, personal profile fields, saved preferences, community chat history, support chat history, and related account-access records.
4. Data that may be retained
We may retain limited records where required by law or where reasonably necessary for fraud prevention, dispute handling, chargeback defense, tax, accounting, or security purposes. Examples may include billing and subscription records, minimal audit logs, and records needed to enforce our legal rights.
5. Retention period
We aim to complete verified deletion requests within 30 days. Records that must be retained for legal or financial reasons may be kept for the minimum period required by applicable law or our legitimate compliance obligations.
6. Partial deletion requests
If you want to request deletion of specific data without deleting the full account, contact [email protected] and describe the data you want removed. We will review the request in line with our legal and operational obligations.