Privacy Policy
Last updated: April 13, 2026
Operator
Bene Traian Claudiu operating as BetMind AI
Registered address: Strada Faurilor 61, Arad, Romania
Contact: [email protected] | +40741782995
Support hours: Monday-Friday, 10:00-18:00
1. Data controller
The entity responsible for deciding why and how personal data is processed is Bene Traian Claudiu, using the contact details shown above.
2. Data we collect
We may collect account information such as your email address, technical data such as IP address, browser, and device information, and service usage data such as unlocked predictions, preferences, referral events, support messages, and billing-related status.
3. Why we process personal data
We process personal data to create and manage accounts, deliver paid and free features, authenticate users, protect the service, prevent abuse, support subscription flows, provide customer support, and improve product performance.
4. Legal bases
Depending on the context, we rely on contract performance, legitimate interests, legal obligations, and consent. Optional analytics or attribution-related technologies may rely on consent, while account administration, support, fraud prevention, and billing support may rely on contract performance or legitimate interests.
5. Retention and security
We apply reasonable technical and organizational measures to protect personal data. Data is retained for as long as necessary to provide the service, maintain account history, manage billing, handle support requests, resolve disputes, and meet legal or compliance obligations.
6. Data sharing
We may share limited personal data with service providers involved in hosting, infrastructure, payment processing, email delivery, analytics, authentication, and support, but only to the extent reasonably necessary for operating and protecting BetMind AI.
7. International transfers
If personal data is transferred outside your jurisdiction, including outside the EEA or UK where relevant, we will rely on appropriate legal safeguards where required by applicable law.
8. Your rights
Subject to applicable law, you may have rights to access, correct, delete, restrict, object to, or port certain personal data, and to withdraw consent where consent is the legal basis. You can submit a request to [email protected].
9. Cookies and local storage
BetMind AI uses essential cookies or local storage for functionality, authentication, and security. Optional analytics, attribution, or marketing-related technologies may be used only where permitted and, where required, after consent.
10. Complaints and contact
For privacy-related requests, contact [email protected]. If you believe your data protection rights have been infringed, you may also contact the competent supervisory authority in your jurisdiction.